Air Conditioning
Precision close-control air conditioning for server rooms, data centres and technical spaces — stable temperature and humidity, around the clock.
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Sole Authorized Vertiv Partner for Kosovo, Albania & North Macedonia
Who We Are
Critical Infrastructure, Done Properly
When your server room overheats or the power fails, your business stops. PROMPT exists to make sure that never happens. Established in the region in 2007, we are the leading company in infrastructure construction for telecommunications, energy and data centres — engineering, installation and maintenance from one accountable partner.
The Prompt South Group — Prompt International (Kosovo), Prompt Adriatic (Albania) and Prompt Novus (North Macedonia) — delivers European engineering standards with local teams, local spare parts and local response times.
More About UsPrecision Cooling
Stable temperature and humidity for your IT equipment, 24/7.
Battery Backup
Power failures your business never even notices.
Maintenance
Preventive service with guaranteed SLA response times.
Monitoring
Instant alerts before small problems become outages.
What We Do
Our Services
Everything your server room needs to stay cool, powered and monitored — designed, installed and maintained by one accountable partner.
Uninterruptible Power Supplies (UPS)
Single-phase and three-phase UPS systems with battery runtime engineered to your real load — outages and unstable grid power become invisible.
Learn moreDC Power Systems
-48V DC rectifier and battery systems for telecom networks and industrial applications — reliable DC power with full monitoring.
Learn morePower Distribution
Complete power distribution for data centres and server rooms — from main switchboards to intelligent rack PDUs.
Learn moreStatic Transfer Switches
Automatic, break-free transfer between two independent power sources — true 2N power redundancy for critical loads.
Learn moreMonitoring
Real-time monitoring of temperature, humidity, power, leaks and access — with instant alerts before small problems become outages.
Learn moreRack Cooling
In-row and rack-based cooling for high-density IT loads — bringing cooling directly to the heat source.
Learn moreChilled Water Solutions
Chillers, pump groups and chilled-water CRAH systems for larger data centres — efficient central cooling with free-cooling economisers.
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Why PROMPT
Why Companies Choose Us
Local Teams, Three Countries
Engineers and spare parts in Prishtina, Tirana and Skopje — no waiting for support to fly in.
Redundancy by Design
Every system we build follows N+1 principles, so one failure never becomes an outage.
Zero-Downtime Delivery
We upgrade live server rooms without switching anything off — planned, staged and proven.
Lower Running Costs
Free-cooling and right-sized systems typically cut energy costs by 30–40%.
24/7 Emergency Response
Contract customers get a round-the-clock emergency line with guaranteed response times.
Tested Before Handover
Every installation is load-tested end-to-end and documented before we ask you to sign off.
2007
Established in the Region
450+
Telecom Containers Delivered
3
Countries · 3 Companies
24/7
Maintenance & Support
Our Work
Featured Projects
Banks, ministries, hospitals and telecoms trust us with the rooms their businesses depend on.
Banking & Finance
Raiffeisen Bank — Main & Backup Data Centres
Design and build of the main and backup data centres for Raiffeisen Bank Kosovo, with an ongoing 24/7 maintenance contract.
Telecommunications
IPKO — 450+ Fully Equipped Telecom Containers
The complete network infrastructure for Kosovo's second GSM operator: over 450 telecommunication containers with HPAC cooling, DC power, alarm systems and gensets.
Government & Institutions
EULEX — Containerized Data Centres
Two containerized data centres delivered for the EU Rule of Law Mission in Kosovo — a 100 kW main facility plus a secondary site.
Partners & Clients
Trusted Brands, Trusted By the Best
We install and service equipment from the world's leading infrastructure manufacturers — for the region's most demanding organisations.
Technology Partners
Vertiv Liebert ASCO Avocent Hoppecke Roxtec Inmesol
Selected Clients
IPKOEULEXRaiffeisen BankKEDSKEKTEBPTKProCredit BankVIPOneHalkbankTirana BankCrédit AgricoleVodafonePlusALBtelecomAbissnetABComPrimoUNMIK
Is Your Server Room Ready for the Next Outage?
Get a free site survey. We'll assess your cooling, power and monitoring — and tell you exactly where you stand.